As an end user, there are many things you may not know about the internet and software services, and this is completely normal. In this article, we have tried to list some frequently asked questions from the end user's point of view. For any questions not listed here, you can always contact us through our website.
What is a domain, what is hosting, and why does this agency ask me for money every year?
Imagine your company, its name (e.g., Şen Kardeşler Ltd.), and a physical office. You can think of a domain and hosting as the online equivalents of these. A domain is the address, like senkardeslerltd.com, which represents your company on the internet.
When we create a website for you, we need to upload the files to a computer and publish them from there. This is what hosting is. You can think of it as your company's physical office.
Both domain and hosting are rented for at least one year. That's why we renew them every year, and that's why the agency charges you annually.
One agency asks for 100 AED, another for 100 AED, isn't there a standard price for this?
Actually, in our industry, pricing is calculated based on the number of employees and the days worked. The difference between companies comes from the different rates for person/day. As you can imagine, it's the same in real life: the same meal at one place may cost a different price at another. The key point here is; when everyone asks for a price in the range of 800-1200 AED, but one asks for 300 AED, that's when you need to think. Every job has a completion time and a price. There may be minor differences, but there shouldn't be a big difference.
Almost everyone is making websites, how should I decide who to work with?
Yes, there are a lot of people and companies. We wrote an article about how to decide, I hope it will be enlightening.
They insist on a maintenance agreement, what is this?
A maintenance agreement is essential for corporate websites that need to stay up to date continuously. However, if you're a small business and don't require constant updates, you can skip maintenance. We wrote an article about it, which may give you some insight.
My cousin’s acquaintance makes websites cheaply, should I have them make mine?
Your cousin's acquaintance is probably a freelance developer. Freelance refers to people working independently without being tied to a company, so they can’t issue invoices unless they find one externally. Since they are not taxable, their prices tend to be cheaper. There are very good freelance workers, but there are also many who do a poor job or only take the money and run. Unfortunately, the majority fall into this category. Freelance work is, in my opinion, a gamble. If the person has received great feedback, has worked on many projects without issues, then you can certainly work with them. But it’s crucial to be sure of that. I repeat, it’s a gamble, one that you often lose.
Can you tell me who visited my website and when if I have a website made?
We build websites, but tools that track this are available. The most well-known is Google Analytics. We can connect these tools to your website, and you can track the statistics through them. Can we do this? Yes, but it would come at a higher cost, which you might not want to bear. Remember, any extra feature you ask for will result in additional charges.
Why do I show up on the 14th page of Google? Can't you boost that?
Google has its own algorithms, and it ranks websites accordingly. When we code a website, we try to follow SEO rules. Also, SEO agencies can make adjustments to help you rank higher on Google. But remember, no one has a magic wand. Don't trust people who say "I will get you to the first page."
